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Monument Systems

Monument Systems is undergoing a phoenix-like rebirth with renewed strength and direction. Monument Xpress™, the core claims platform, at one time had $30 million in investment and 20 clients. Acquired by Ken Stockman, CEO, in August 2024, we are building a new AI-driven operations platform for managed care.

Mission

We streamline back-office operations empowering health plans to deliver timely, high-quality, and cost-effective care driven by integrity, innovation, and genuine partnership.

Vision

To be the most trusted partner in healthcare administration by keeping our word, driving innovation, and delivering measurable impact.

Core Values

Partnership First

We build trust through transparency, accountability, and no nickeling and diming.

Always Evolving

We evolve and innovate to stay ahead—for ourselves and our clients.

Client Success

We simplify operations so clients can focus on care.

Integrity in Action

We do what we say, every time.

Operational Excellence

We create efficiency that drives results.

“We have grown from about 450 members to over 25k in two years, so we needed the right systems and partner to keep up with our exciting growth! Meaningful change in health care starts with trusted relationships—collaborators who share your urgency and deliver with reliability. That’s Ken Stockman and the team at Monument Systems. They have automated many areas for us, including faxes, prior authorization, claims, MA enrollment and member services. With BPO and AI, they have delivered significant process improvements and savings, and we're receiving reports at a detail that we have not had before. When we share problems or feedback on improving the products, the results we get impact our bottom line. That's a true partnership.”

CEO, Regional Medicare Advantage Health Plan

Executive Team

Healthcare expertise is a key differentiator. Our team has over 250 years of combined experience in healthcare software, healthcare IT, Medicare Advantage, prior authorizations, MA Enrollment, claims, implementations, BPO services and all lines of business i.e., Medicare, Medicaid, Commercial, and with PACE.

Ken Stockman

Chief Executive Officer

Ken is a healthcare veteran and proven entrepreneur with three healthcare software companies under his belt....

Pamela Raley

CRO / SVP Client Partnerships

It’s all about the clients. Pamela is a connector and likes to ensure we are delivering...

Jennifer Young

SVP Operations and Compliance

Jennifer has an incredible healthcare background from health plans such as Well Point and Kaiser, and...

Owen McGuire

SVP Strategic Partnerships & Product

Owen McGuire is a senior operational executive with more than 25 years of experience leading large‑scale...

Dr. Dirk Slaker

Interim Chief Medical Officer

Board-certified physician and visionary healthcare executive with over 20 years of experience spanning clinical practice, academic...

Michael Halle

Claims and Implementations Lead

Mike has been involved in healthcare operations, development and analytics for over 36 years. He started...

Advisory Board

Photo of Dominic Wallen

Dominic Wallen

Dominic Wallen has over 25 years of healthcare, most recently as CEO leading Health Trio, acquired by m impulse, and Monument Systems where he ascended through the ranks first starting...

Headquarters:

315 3rd St #F Huntington Beach, CA 92648

Offices:

5315 East Broadway Blvd. Suite 208, Tucson, AZ 85711

Offices:

Pune, Maharashtra India

Let’s See if Xpress™ Is Right For You